I’m Janelle Carroway, an Former Employee Systems Coordinator at Texas Roadhouse. With several years of hands-on experience helping Roadies navigate internal HR technology, I specialize in simplifying employee login systems, payroll access tools, scheduling platforms, and secure authentication processes inside the TXRHLive employee portal.
My background in digital workforce systems has allowed me to support thousands of Texas Roadhouse employees in registering for their employee accounts, resetting login credentials, accessing pay stubs, checking work schedules, and resolving common HR portal issues. I focus on breaking down complex system functions into step-by-step instructions that any employee can follow confidently.
Academic Background & Professional Qualifications
I graduated with honors from Texas State University in 2015 with a Bachelor’s degree in Human Resource Development. My final year capstone project explored the adoption of employee self-service (ESS) systems in high-volume hospitality environments — research that shaped my interest in restaurant workforce technology.
In 2018, I completed my Master’s in Organizational Leadership & Digital HR Systems at the University of Louisville, where my thesis focused on improving employee engagement through streamlined HR portals. During this time, I interned as an HR Systems Analyst for a regional hospitality group, gaining hands-on experience with scheduling tools, password recovery workflows, payroll management software, and secure login systems.
In addition to my academic credentials, I hold multiple certifications from the Society for Human Resource Management (SHRM), including Workforce Technology, HR Compliance, and Employee Data Security. I am also a certified HR Information Systems (HRIS) Specialist, with ongoing participation in trainings covering HRIS platforms, payroll automation, and employee portal usability.
What I Do at Texas Roadhouse?
- Break down employee login, registration, and password reset steps
- Provide clear guides for accessing pay stubs, schedules, and tax forms
- Explain how to navigate employee benefits inside the portal
- Troubleshoot account lockouts, authentication errors, and system access issues
- Offer accurate, up-to-date guidance on Texas Roadhouse workforce tools
Quick Facts
| Attribute | Detail |
|---|---|
| Profession | Employee Systems Coordinator |
| Expertise | TXRHLive Portal, Payroll Access, WFM Scheduling Systems |
| Location | Louisville, Kentucky |
| [email protected] (placeholder – you may customize) | |
| Fun Fact | “I love helping Roadies feel confident using the tools that make their work lives easier.” |