For every individual working at Texas Roadhouse, from the newest Roadie in the kitchen to the corporate staff at the Support Center, you have an access point to essential company resources through Online. More than just a login screen for your schedule and benefits, this platform is your gateway to the foundational policies and principles that define the company’s culture of integrity, Legendary Service, and high ethical standards.
Understanding the Texas Roadhouse corporate policies and the Code of Business Conduct and Ethics is not merely a formality; it is a vital part of being a responsible employee. These guidelines ensure that every decision and transaction upholds the standards established by the company, protecting you, our guests, and our valuable reputation as a respected restaurant chain.
Texas Roadhouse Code of Business Conduct and Ethics (COBCE)
The Texas Roadhouse Code of Business Conduct and Ethics sets forth the standards of behavior and decision-making expected of every individual associated with the company. The Code applies to all employees of Texas Roadhouse Management Corp. and Texas Roadhouse, Inc., as well as all members of the Board of Directors.
Here’s an overview of the key principles that guide all Roadies:
- Conforming to High Ethical Standards: The core purpose of the Code is to help you conform to high ethical standards in all business dealings. It outlines basic principles intended to protect both your personal reputation and the Texas Roadhouse brand.
- Integrity and Fair Dealing: This policy requires honesty, prohibiting fraud, theft, and misuse of company assets. While the Code does not cover every legal and ethical issue that may arise, it is designed to set the basic framework for doing business transparently and ethically with guests, suppliers, and fellow associates.
- Manager Responsibility: Managers at Texas Roadhouse carry an additional responsibility. They are specifically expected to ensure that all individuals they supervise are aware of the corporate policies and procedures and to actively promote full compliance with them.
- International Compliance: For those Roadies involved in conducting business internationally for the company, the policy explicitly requires a thorough understanding of, and compliance with, all local and international laws and other legal requirements that may apply, ensuring global integrity.
Accessing Your Policies and Documents
Accessing the necessary corporate policies and documents is handled primarily through the company’s internal resources.
- TXRHLive Employee Portal: The employee portal is the main entry point for current employees to find official documents. Once you perform your secure login using your employee credentials, you can typically navigate to sections like “Work Resources,” “Benefits,” or “Policies & Procedures” to locate the full Code of Business Conduct and Ethics, the Employee Handbook, and specific policy documents (e.g., those governing the 401(k) retirement plan or health benefits).
- Store Management and HR: Your restaurant manager, Kitchen Manager, or Service Manager can always provide direction and information regarding company policies. For specific, detailed questions, the Roadie Support line is the internal point of contact for HR-related inquiries.
- Board Administration: The Board of Directors is responsible for the overall administration and enforcement of the Code. The Code can only be amended or changed by the Board, and any waivers for executive officers must also be approved by the Board of Directors and disclosed as required by law.
The Roadie’s Responsibility and Compliance
As a Texas Roadhouse associate, you have a clear responsibility to both adhere to and help maintain the company’s ethical environment.
- Know the Code: Review the Code of Business Conduct and Ethics and the Employee Handbook during onboarding and whenever the company announces updates. Knowledge of these corporate policies protects you and your team.
- Report Concerns and Violations: The Code emphasizes the importance of communication. If you are unsure what constitutes proper conduct in a particular situation, or if you believe that another employee may have violated any Texas Roadhouse policies, the company provides avenues to safely report suspected violations or unethical behavior without fear of retaliation.
- Accountability: Managers and employees are all held accountable for promoting and adhering to the high ethical standards set forth in the Code, contributing to the success and trust associated with the Texas Roadhouse name.